Verified customer intake
Daily branch QR tokens and assisted entry connect a real branch visit to a controlled service request.
- OTP or access-code sign in
- Identity and motorcycle matching
- Manager acceptance gate
StatusControlled pilot active
Motorcycle service, run like an operation.
Connect verified intake, the waiting queue, workshop execution, customer approvals, inventory, billing, and owner reporting in one traceable operation.
- Verified branch intake
- Approved work only
- Audited payment and release
motocore.app/manager
Customers waiting
12
Jobs in progress
7
Ready for pickup
6
| Reference | Customer | Motorcycle | Status | Updated |
|---|---|---|---|---|
| SR-1024 | Ana Santos | Honda Click 160 | Pending review | 10:18 AM |
| MC-2026-0481 | Ana Santos | Honda Click 160 | Inspecting | 10:52 AM |
| MC-2026-0476 | Miguel Reyes | Yamaha NMAX | Ready for pickup | 9:41 AM |
| SR-1019 | Jo Ramos | Suzuki Raider | Expired QR rejected | 8:56 AM |
Product preview with sample data.
One connected journey
From arrival to audited release.
MotoCoreHQ keeps each operational state distinct, then connects the handoffs so staff and customers always know what happens next.
Explore each workspace01
Verify arrival
Start with today’s branch QR or manager-assisted intake.
02
Review and queue
A manager accepts the request before a queue entry or job exists.
03
Inspect and diagnose
The mechanic records structured checks, findings, and evidence.
04
Approve the scope
The customer decides item by item before additional work begins.
05
Confirm and release
The cashier confirms payment and handoff while receipt, history, inventory, and loyalty reconcile.
Operational coverage
More than a job board.
MotoCoreHQ connects the service floor to customer trust, stock accuracy, financial control, and owner visibility without collapsing them into one ambiguous status.
Implemented in the current controlled pilot
Queue and assignment control
Keep request review, queue order, and workshop status separate so every handoff remains understandable.
- Audited priority changes
- Jobs-ahead visibility
- Mechanic assignment
Structured workshop execution
Move from inspection to diagnosis, quote, approved work, quality check, and release with explicit transitions.
- Configurable checklists
- Diagnosis and measurements
- Evidence photo timeline
Versioned quotes and approvals
Preserve every reviewed quote version and block work that falls outside the customer-approved scope.
- Parts and labor breakdown
- Item-by-item decisions
- Recorded decision time
Parts and inventory ledger
Project current stock from immutable movements, with reservations, actual usage, reorder levels, and transfers.
- Branch stock projection
- Controlled transfers
- Usage tied to jobs
Billing and release
Keep payments, refunds, receipts, quality approval, and final release server-confirmed and auditable.
- Append-only payment history
- Printable e-receipts
- Checklist-gated release
History, reminders, and loyalty
Turn each released job into a customer record with service details, future reminders, and ledger-based rewards.
- Motorcycle service history
- Due date and odometer reminders
- Auditable loyalty activity
Controlled offline recovery
Let enrolled workshop devices save eligible work locally without pretending an offline action is final.
- Visible pending sync state
- Idempotent synchronization
- Explicit conflict review
Customers stay informed without seeing internal shop data.
Privacy-safe notifications cover acceptance, quotes, delays, ready status, and maintenance reminders.
Built for real branch workflows
Inside MotoCoreHQ
Five workspaces. One shared service record.
Each role sees the tools and information needed for the next decision, while every handoff stays connected to the same branch-scoped workflow.
Customer portal
Clear updates without workshop jargon
Customers can follow active service, respond to quotes, review evidence, and return to complete history from one mobile-first portal.
- Queue position and estimated inspection window
- Item-by-item quote decisions
- History, e-receipts, reminders, and loyalty
motocore.app/customerCustomer portal
MotoCoreHQ
Welcome back
Ana Santos
Verified account
MC-2026-0481
Honda Click 160
Your estimate is ready
Review 3 recommended items before the workshop continues.
Estimate total
₱4,850.00
Service progress
Updated 10:52 AM
Request accepted
Completed
Inspection
Completed
- 3
Your approval
Waiting for you
- 4
Service and release
Next
OverviewServicesGarageHistory
Representative product preview with sample data.
Accountable by design
Nothing important happens off the record.
The controls behind MotoCoreHQ protect customer decisions, branch stock, workshop history, and the final handoff.
No silent merges. No overwritten approvals. No release without confirmation.
Traceable workflow
Every status change keeps its actor and time.
Request decisions, queue changes, job transitions, rework, and release stay visible in history.
Versioned approval
Customer-reviewed quotes are never overwritten.
Corrections create a new version, and work outside the approved scope remains blocked.
Stock integrity
Inventory changes come from an immutable movement ledger.
Reservations, actual usage, count corrections, and transfers reconcile back to branch stock.
Confirmed release
Money and final handoff stay server-confirmed.
Payments, refunds, receipts, quality approval, loyalty, and release remain auditable.
Control is the product.
Intake, approvals, money, and release are gated by explicit, audited controls, not conventions.
- Daily branch QR tokens expire and are stored hashed
- OTP sign-in with secure HTTP-only staff sessions
- Role and branch scope enforced in the service layer
- Append-only audit log for money and status changes
Workflow policies
Manager acceptance before queue entry
Enforced for every branch
Customer approval before extra work
Enforced for every branch
Server confirmation for payments & release
Enforced for every branch
Intake rejected
Expired QR token refused. No intake session was created. Recorded in the audit log.
Pricing that follows the shop.
Start free during the pilot. Pay per branch once MotoCoreHQ runs your daily operations.
Pilot
₱0during the controlled pilot
One branch running the full service journey while workflows are validated.
- Daily QR and assisted intake
- Full workshop workflow with approvals
- Customer tracking, history, and receipts
- Enrolled offline branch devices
Most popular
Branch
₱2,490per branch / month
Everything a single shop needs to run daily operations without paper.
- Everything in Pilot
- Parts catalog, stock ledger, and reservations
- Loyalty ledger, earning, and redemption
- Owner intelligence with source reconciliation
Multi-branch
Customfor shop networks
Shared customer identity and controlled operations across branches.
- Everything in Branch
- Inter-branch stock transfers
- Branch comparison reporting
- Device fleet enrollment and revocation
Introductory pricing. Final plans are confirmed after the pilot exit review.
Questions the shop asks.
How do new customers register?
New service requests start at a physical branch. Customers scan the branch QR issued for that day, or a manager records an assisted intake on an enrolled branch device. A manager still verifies arrival before anything enters the queue.
Does it work when the workshop connection drops?
Enrolled branch devices keep working: checklists, labor entries, diagnoses, and assisted intake drafts queue on the device and sync exactly once when connectivity returns. Conflicts are surfaced for explicit review, never merged silently.
What always requires a live connection?
Customer approvals, prices, payments, refunds, loyalty redemption, and final release are always server-confirmed. Offline availability never extends permissions.
Start at the branch.
Scan the QR at the counter, or ask the manager for assisted intake. Everything after that is tracked.
For shop owners
Request a demo of MotoCoreHQ.
Tell us about your shop and we'll walk you through verified intake, the workshop workflow, and owner reporting. Pilot access is free while we validate operations with real branches.
- One branch, running end to end
- No parallel paper records
- Reply within one business day